Thank you for choosing Ontario Muslim Academy bookstore for your books needs. We want to ensure that your shopping experience is as smooth and transparent as possible. Please take a moment to review the following shipping and inventory disclaimer to better understand our policies and processes.
- Shipping Timelines:
All shipping timelines provided on our website or during the order process are estimates and not guarantees. Actual delivery times may vary due to factors beyond our control, including but not limited to weather conditions, customs delays, or carrier issues.
We make every effort to dispatch your order promptly, within 48 hours in most cases, and we partner with reliable shipping services. However, we are not responsible for any delays in transit. - Inventory Status:
Our online inventory levels are not updated as such. If a product you ordered is out of stock, we will notify you promptly and offer options such as a refund or backorder. We appreciate your understanding in such cases. - International Shipments:
For international orders, please be aware that customs and import regulations may impact delivery times, and additional duties and taxes may apply. It is your responsibility to be aware of and cover any applicable customs fees. - Tracking and Communication:
You will receive order confirmation and tracking information by email as soon as your order ships. Please make sure to provide accurate contact information to ensure timely communication. - Returns and Refunds:
We will accept returns only if there was error on our side if wrong items were shipped. Please contact us immediately in this happens. You must return these books without using them, since these books will be purchased by other people. Please make sure you order the correct books before committing your order, as the shipping charges are non refundable.
By placing an order with us, you acknowledge and agree to the terms and conditions outlined in this shipping and inventory disclaimer. We appreciate your trust in our products and services, and we are committed to providing you with the best shopping experience possible.
If you have any questions or concerns, please do not hesitate to contact us. We are here to assist you and address any inquiries you may have.
Thank you for choosing us for your books needs.